We are committed to Customer Service.

Because of Covid 19, our retail gallery and studio are closed, but Paul and Peggy are working steadily to add to and revise our online Shopping site. See Paul's beautiful new, and wonderfully familiar pieces, here in our Online Store.

What you can do here on this site:

BUY DIRECTLY FROM OUR SHOPPING SITE: Choose a fine handmade piece from this catalog. If we have it in stock, we will ship it to you within two business days. If it is not in stock, and if it is not one-of-a-kind, we can make it and ship it to you within 14 business days.

ORDER ONE OF PAUL'S PIECES WITH CUSTOMIZATION (for example, purchase one of Paul's limited or open edition pieces and substitute a different stone or precious metal from the piece shown here): Paul can customize his original design and ship it to you within 14 business days.

ORDER AN ORIGINAL DESIGN, CREATED BY YOU AND PAUL: depending on availability of materials, Paul can make it and ship it within 14 business days of when you say, “That’s exactly what I want.” This may take 6-8+ weeks because Paul will hand-carve a wax model of the design that you and he agree on. We’ll ship the model to you so you can see it and try it on. Then you will return it. You may ask for modifications which Paul will make in the model and ship it back to you, etc. This back and forth process will go on until the model is exactly what you want and back in Paul's hands. Then you can say, “Make it!” and at that point, the 14 business days start counting down.

INTERESTED in a customized piece or an original design? Or have questions? EMAIL: designergoldnh@gmail.com

Hanover's Hidden Jewel

Designer Gold, located on the second floor of the Hanover Park Building (above The Skinny Pancake), has been bringing the Upper Valley artist-made jewelry since 1977. Paul Gross, Dartmouth alumnus, founder and owner of Designer Gold continues to create beautiful, limited edition and one-of-a kind pieces for sale in our online store.

In addition, he works closely with customers to create individual pieces to suit their own needs and tastes. Contact Paul via email (designergoldnh@gmail.com).

In addition to Paul's commission work, we repair fine jewelry and replace watch batteries. Let us know by email (designergoldnh@gmail.com) that you need repairs or batteries, and we will meet you at curbside to pick up and deliver your pieces. We have routinely cleaned jewelry for free and will again as soon as we feel it is safe to open our Gallery!

In the Gallery at 3 Lebanon Street, Hanover, NH, we have offered Paul's handcrafted fine jewelry as well as hosted Special Exhibits of jewelry and jewelry related items. Our most recent exhibits were "Tools of the Trade, the Jewelry Trade, that is!" and our new "Sub 300" display of jewelry made by Lily and Mandy, two women who work in the business with Peggy. They are learning to make jewelry under Paul's tutelage. Although these exhibits are closed currently, we are offering the jewelry in the "Sub 300" exhibit in our online store. Uniquely, all of these pieces are priced under $300!

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